Shipping policy

SHIPPING POLICY

At Burvon, each order is prepared with care to ensure it arrives in proper condition.

ORDER PROCESSING

Orders are processed within 1 to 3 business days, excluding weekends and holidays. Once your order has been prepared, it will be handed over to our courier for delivery.

You will receive a shipping confirmation and tracking details once your order has been dispatched.

SHIPPING COVERAGE

We currently offer nationwide shipping within the Philippines. Delivery availability may vary depending on location.

DELIVERY TIMEFRAME

Delivery times may vary based on your address and the selected shipping option. Estimated delivery periods begin once the order has been dispatched, not on the date of purchase.

Please note that delays may occur due to weather conditions, courier limitations, or circumstances beyond our control.

SHIPPING FEES

Shipping fees are calculated at checkout and may vary depending on location and order details.

TRACKING YOUR ORDER

Once your order has been shipped, tracking information will be sent via email. Tracking updates are subject to courier systems and availability.

FAILED OR DELAYED DELIVERIES

If a delivery attempt is unsuccessful due to an incomplete address or recipient unavailability, the courier may reschedule or return the parcel. Additional shipping fees may apply.

RECEIVING YOUR ORDER

We recommend inspecting your order upon delivery. If there are any concerns, please contact us within 48 hours of receipt so we may assist accordingly.

RESPONSIBILITY AND RISK

Ownership and responsibility for the item transfer to the customer once the order has been successfully delivered.

CONTACT

For shipping related concerns, please reach out through our official contact channels. Our team responds within business hours.